Privacy Policy

Introduction

GrowthQB (“we,” “us,” or "our") values customer privacy and is committed to protecting your information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our platform.

Information We Collect

• Account information: name, email address, and company name when you register or update your profile.
• Business information: details you voluntarily submit about your business, goals, customers, and marketing channels.
• Connected third-party data: information from services you explicitly authorize, such as QuickBooks, Xero, Google Analytics, Google Search Console, CRM systems, and other marketing platforms.
• Publicly available business information: websites, Google Business Profiles, and publicly accessible social media pages that we analyze to generate insights.
• Device and usage information: browser information, device information, cookies, and analytics data that help us improve the platform experience.

How We Use Information

• Generate business health reports and marketing assessments.
• Produce AI-generated recommendations tailored to your business.
• Benchmark your business performance against similar businesses.
• Improve platform accuracy, features, and reliability.
• Provide customer support and respond to your requests.
• Protect the security of the platform and prevent fraud.

AI Transparency

GrowthQB uses artificial intelligence to analyze business information. AI-generated insights should be considered advisory and not professional financial, legal, tax, or accounting advice.

GrowthQB does not intentionally fabricate business data. When information cannot be verified from connected accounts or publicly available sources, GrowthQB will clearly indicate that sufficient data was unavailable rather than making assumptions.

Public Information

GrowthQB may analyze publicly available information including company websites, Google Business Profiles, public social media pages, and public online reviews. If no public information is available for a given business, the platform will disclose this rather than estimating results.

Third-Party Integrations

You maintain complete control over connected accounts and integrations. You may disconnect any third-party integration at any time from your GrowthQB settings. Disconnecting an integration stops the associated data sync while preserving your account and other connected data.

Data Security

We use industry-standard security measures to protect customer information. This includes encrypted data transmission, access controls, and regular security monitoring. No method of online transmission or storage is completely secure, but we work hard to keep your information safe.

Data Retention

We retain your information for as long as your account is active or as needed to provide the service. If you delete your account, we will remove or anonymize your personal information in accordance with applicable laws, though some data may be retained for legal, security, or operational purposes.

User Rights

• Access the personal information we hold about you.
• Correct inaccurate or incomplete information.
• Delete your information or request account deletion.
• Disconnect third-party integrations.
• Request a copy of your data or ask questions about how it is used.

Cookies

GrowthQB uses cookies and similar technologies to improve your experience, remember your preferences, and understand how the platform is used. You can manage cookie settings through your browser, though disabling cookies may affect some features.

Changes

We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last updated" date at the top of this page. Continued use of the platform after changes constitutes acceptance of the revised policy.

Contact

If you have any questions about this Privacy Policy, please contact us at support@growthqb.com.