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Vellum Hair & SkinAustin, TX

Playbook

Today's Plays

Five ranked actions generated from your website analysis, reviews, search data and email activity.

Open plays

5

Completed this month

9

Value of open plays

$18,400

1SocialHigh impact$38,000 / yr

Run the new-stylist introduction series on Instagram

Three newest stylists sit at 54% utilization while seniors book six weeks out. Stylist-specific transformation reels are the only content that reliably fills a named column.

DifficultyEasy
Time30 min
ImpactHigh

Expected outcome: Lift new-stylist utilization from 54% to 75%

2RetentionHigh impact$29,000 / yr

Install the rebook-at-checkout script and prompt

Your rebooking rate is 41% versus a 65% salon benchmark. Guests who rebook before leaving return 2.7x more often within 12 weeks.

DifficultyModerate
Time35 min
ImpactHigh

Expected outcome: Lift rebooking to 60%+ within two months

3EmailHigh impact$11,000 / mo

Email the facial + color add-on offer to 4,620 guests

Your facial rooms run 38% utilized on weekdays while color chairs are full. Attaching a facial to an existing color appointment costs nothing in acquisition.

DifficultyEasy
Time18 min
ImpactHigh

Expected outcome: 80–110 attached facials at $95 each

4Local SEOMedium impact$14,000 / yr

Build the 'balayage Austin' service page

1,600 monthly searches for balayage in Austin and you rank #14 on a gallery page with no pricing, timing or maintenance detail.

DifficultyModerate
Time45 min
ImpactMedium

Expected outcome: Top-5 for your highest-ticket color service

5Google BusinessMedium impact$7,600 / yr

Add stylist-level booking to your Google Business Profile

486 photos and no booking action. Guests who can pick a stylist and time from search book at 3.4x the rate of those routed to a phone number.

DifficultyEasy
Time15 min
ImpactMedium

Expected outcome: Convert an estimated 45 profile views into bookings monthly

Task completion history

Every play run in the last 30 days

  1. Published transparent service pricing

    +4 scoreJul 29
  2. Added stylist portfolio pages with booking links

    +3 scoreJul 24
  3. Launched the retail product recommendation email

    +5 scoreJul 21
  4. Set up post-visit review request texts

    +3 scoreJul 17
  5. Created Instagram highlight reels by service type

    +4 scoreJul 14
  6. Fixed mobile booking flow drop-off

    +3 scoreJul 9
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