Good morning, Julian.

Morning, Dr. Reyes. Cedar Creek's reputation is exceptional — 4.8 stars across 396 reviews puts you first in Boise — and you're leaving preventive revenue on the table because of follow-up, not care quality. 380 pets are overdue for annual vaccines and boosters, worth roughly $44,000 in preventive visits at your average ticket. A three-touch reminder sequence recovers 55–60% of those in veterinary practices. Second: only 14% of active clients are on a wellness plan against a 31% benchmark, and plan clients visit 2.4x more often. Third, 'emergency vet near me' spikes on weekends and your urgent-care hours are invisible on Google. Three plays, all recovery, all this week.

— Coach QB

• 1High impact25 min$44,000 / yr

  Run the three-touch reminder for 380 overdue pets

  380 patients are past due for annual vaccines and wellness exams. A three-touch sequence across email, SMS and postcard recovers 55–60% in veterinary practices.

  Run playCompleteSkip
• 2High impact35 min$36,000 / yr

  Promote wellness plans at every puppy and kitten visit

  Only 14% of active clients are enrolled versus a 31% benchmark. Plan clients visit 2.4x more often and spend 3.1x annually. New-pet visits are the highest-conversion moment.

  Run playCompleteSkip
• 3High impact12 min$21,000 / yr

  Publish urgent-care hours across Google and your site

  'Emergency vet near me' spikes Friday through Sunday in Boise, and your weekday urgent care until 8 PM appears nowhere in search results.

  Run playCompleteSkip

Organic traffic is up 15% over the last 30 days, driven by six optimized service pages.

Cedar Creek Animal Hospital is the most-trusted veterinary brand in its Boise footprint, with review volume and ratings no local competitor approaches. Growth is constrained by follow-through rather than demand: preventive care reminders are inconsistent, wellness plan enrollment sits at less than half the benchmark, and a real urgent-care differentiator is invisible in search.

Recovering the 380 overdue preventive patients is worth an estimated $44,000 in annual visit revenue.

• Business profile14/15

  Profile complete and verified

• Connected channels15/20

  5 of 6 channels live

• Plays completed16/25

  6 plays run this month

• Reviews16/20

  4.8★ across 396 reviews

• Social consistency8/12

  11 posts in the last 30 days

• Email activity4/8

  1 campaign sent this month

$44,000

• Overdue preventive recovery

  380 pets past due

  $44,000

• Wellness plan enrollment

  14% → 31% of active clients

  $36,000

• Urgent-care visibility

  Hours missing from all listings

  $21,000

• Pet emergency content

  680 searches/mo, currently #21

  $12,000

• Dental before/after series

  11 consented cases unposted

  $8,900

Mon–Fri 7:30–6:00 · Sat 8:00–2:00 · Urgent care until 8 PM weekdays

• Crossed 390 Google reviews

  4.8★ — highest in Boise

  2 hours ago

• Puppy guide became top organic entry page

  1,240 visits in July

  Yesterday

• Dental month booked 31 procedures

  $27k in elective revenue

  3 days ago

• Post-visit review texts lifted response 41%

  Automated from the exam room

  5 days ago

• 380 patients overdue for preventive care

  $44,000 in unbooked visits · 2h ago

• Crossed 390 Google reviews

  4.8★, highest in Boise · Yesterday

• Dental month closed at $27k

  31 procedures completed · 2 days ago

• Wellness plan enrollment at 14%

  Benchmark is 31% of active clients · 2 days ago

• Weekly game plan generated

  Week of July 27 — 'Recover preventive care' · 3 days ago