Playbook
Today's Plays
Five ranked actions generated from your website analysis, reviews, search data and email activity.
Open plays
5
Completed this month
9
Value of open plays
$18,400
Launch the two-touch appointment reminder sequence
Your no-show rate is 19% against a 9% primary-care benchmark. Reminders at 72 hours and 3 hours before, with one-tap reschedule, typically halve no-shows.
Expected outcome: Recover roughly 8 appointment slots per week
Outreach to 640 patients due for annual wellness visits
640 empaneled patients are past due for an AWV. These visits drive both revenue and quality-measure performance, and your list opens at 34.6%.
Expected outcome: Schedule 180–220 wellness visits
Add 'Accepting new patients' to your Google Business Profile
Families searching for a primary care physician filter hard on availability. Your profile never says you're open to new patients, so 43% of profile viewers never call.
Expected outcome: Recover an estimated 14 new-patient calls monthly
Publish the 'Choosing a primary care doctor in Columbus' guide
820 monthly searches from people actively selecting a practice. You have no content addressing insurance acceptance, panel availability or what a first visit involves.
Expected outcome: 8–12 new-patient registrations per month
Request reviews from the 96 visits completed this month
Your 4.5 rating trails both competing practices in your zip code. Post-visit review requests convert at 28% and would close that gap in a quarter.
Expected outcome: Add ~27 reviews, move rating toward 4.7
Task completion history
Every play run in the last 30 days
Published provider bios with board certifications
+4 scoreJul 29Added the insurance carriers accepted page
+3 scoreJul 24Launched the patient portal onboarding email
+5 scoreJul 21Fixed appointment request form on mobile
+3 scoreJul 17Added Saturday urgent-visit hours to all listings
+4 scoreJul 14Created the pediatric well-visit landing page
+3 scoreJul 9